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• Accessibility services

Bell currently offers the following accessibility services, discounts and no-charge services.

• Relay service
  Lets people with hearing or speech disabilities communicate with hearing persons by phone with the help of trained operators.
• Voice Carry Over
  Allows people who have hearing loss to talk by using their voice to the person they are calling.
• Hearing Carry Over
  Allows people who have speech disabilities to listen to the person they are calling .
• Operator Assistance
  If eligible, operators can place local calls and navigate Interactive Voice Response (IVR) systems for you, free of charge. The surcharge for operator assisted long distance calls is also waived.
• Free Directory Assistance
  If eligible, you may be exempt from paying local and long distance Directory Assistance and Automatic Directory Assistance Call Completion charges.
• Alternate formats
  Upon request, you can get your bills, inserts and more in the alternate format that suits you best.
• Long distance discount
  If eligible, TTY/teletypewriter users who register can get a 50% reduction in long distance calls.
• Touch-Tone service discount
  If you need assistive devices to use your home phone service, you may be eligible for a monthly reduced rate.
• Calling cards
  Stay in touch with your loved ones around the world
• Visual Call Waiting
  See who's trying to reach you while you're already on a call
• Call Display
  See the caller's name and number without having to pick up the handset
• Call Return
  Be notified when a line you are trying to call is free or easily return your last missed call
• Voice Dialing
  Making calls is now easier. Simply say the name of the person you want to call, without dialling their number.
• Reducing unwanted calls
  Reducing unwanted telephone or fax telemarketing calls