Retail solutions

Featured resources

Improve customer interactions in your call centre
See how speech analytics can help in this white paper

Increase efficiency and cut costs
See how CN Railway used RFID in this case study

To compete in the changing retail landscape, retailers must increase their market share, streamline operations, and provide a better shopping experience for their customers.

Retail solutions from Bell address these challenges with end-to-end technology solutions that improve every level of the retail environment.

Solutions for every level of retail

Bell offers a comprehensive suite of technology solutions for every level of the retail environment. These innovative and adaptive technologies improve efficiency across the retail system to reduce costs and provide a better customer experience.

With an extensive system of retail stores and online services, Bell has first-hand experience and expertise in supply chain solutions, back-end infrastructure, front-end systems, consumer marketing, and more.

In-store solutions

Build customer loyalty, increase revenues and improve employee productivity with:

Point of sale solutions – Speed up your checkout process with the most efficient scanners for your business
Mobile store associate solutions – Leverage wireless technologies to keep your associates on the sales floor and interacting with customers

Online solutions

Improve your online presence with Web solutions such as user-friendly Web design, usability testing and e-commerce solutions
Gain a competitive advantage with Web analytics that help you understand how customers interact with your Web site and how to optimize it for your business objectives
Leverage Web-based solutions in other areas of your business, such as in-store digital signage, e-learning portals, e-HR portals, and more

Corporate and contact centre solutions

Increase growth and productivity, streamline your business operations, and improve your response to market shifts through:

Unified communications and collaboration – Connect with your employees and partners in real-time for improved responsiveness and faster decision making
Security solutions – Protect your network and corporate data with business continuity planning, enterprise resiliency services, and more
E-learning portals – Coach your employees with customized, Web-based applications for training and content sharing
Call centre analytics – Gain insight into your customers’ needs and frustrations with advanced data mining tools and processes
Do Not Call solutions – Take full advantage of qualified leads while protecting against regulatory violations and fines

Supply chain solutions

Optimize and integrate your supply chain with asset management and tracking, such as radio-frequency identification (RFID), that merge process improvements with innovative technologies to improve your inventory control and retail asset tracking capabilities
Manage critical operations with our Agilys solution, specifically designed for retail functions such as sales forecasting, price management, supply chain integration, and more

More reasons to choose Bell

Want to see Bell retail solutions in action? Canada’s top retailers count on the Bell network for everyday operations. Our solutions are in over 20,000 stores nationwide, including 675 of our own Bell stores. As a national retailer ourselves, we understand how important it is to stay connected.

With Bell, you also benefit from our investment and commitment in developing leading ICT solutions that leverage our:

State-of-the-art data centres, labs and technology resources
Canada-wide network, which is Canada’s largest IP infrastructure
Extensive experience in wireless and mobility

Stay in touch with customers, in tune with suppliers, and on top of operations – all with solutions backed by the power and reliability of the Bell network.