Contact centre training workshops in Montréal, Québec City and Toronto

Thank you for your interest in Bell contact centre training courses. We offer a variety of training courses to support the growing needs of the multichannel contact centre.

In the past we have offered public training courses, however, with the increasing demand for on-site company training, we no longer offer the public group training classes for agents, supervisors and managers. Our training is now available specifically to your employees at your location and at your convenience, and can also be customized to your business requirements to maximize the return on your training investment.

If you do have an interest in contact centre training for any level or function within your enterprise, please contact us with details of your requirements and we would be pleased to provide you more information.

Thank you again for thinking of Bell for your contact centre training needs.

Other courses available from the Bell Training Centre

To complement your contact centre training, Bell's team of seasoned trainers offers a full curriculum of courses that teach techniques for technical and operational expertise for network solutions and extensive IT security awareness:

Note: To ensure participant satisfaction and to promote interaction, a minimum number of registrants will be required to guarantee a training date. If this number is not reached, Bell reserves the right to reschedule or to cancel.