Business Insights newsletter: 2008 Issues
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November 2008
- Letter from the executive office: Increasing performance and profitability
- Assessment tool: How lean is your organization?
- Case study: Aeroplan process optimization
- Expert Q&A: Dealing with the downturn – increasing efficiency and eliminating waste with supply chain optimization and ERP
- Five tips for optimizing your ERP
- Get lean: The case for managed security and storage solutions
- Assessment tool: Are you getting the most out of your managed storage and security solutions?
- Top downloads your colleagues are reading – Do Not Call, Virtualization, Collaboration, IP migration
October 2008
- Letter from the executive office: Tackle your vulnerabilities – get secure and compliant.
- The top 10 security and privacy issues for 2009 – and what you can do about them
- Solve your compliance and security issues with IT service automation – Q&A with Bell security expert Peter Cresswell
- Assessment tool: Does your compliance and security program fully protect your enterprise?
- Finance sector alert: Are you prepared for the proposed compliance legislation impacting record retention?
September 2008
- Letter from the executive office – Make the most of your network evolution
- Expert Q&A: Using the network to drive efficiency
- White paper: Evolving voice services to unified communications – when is the time right?
- Network readiness assessment tool: Find out what you can do to get more out of your network
- Voice communications assessment tool: Understand how to evolve your voice communications system to meet your needs
June 2008
- Letter from the executive office – Analytics comes into its own as a strategic differentiator
- Feature: Get actionable customer intelligence with speech and Web analytics
- Expert Q&A: Customer analytics lessons from the front lines
- Needs assessment tool: Know your customer through better analytics
- White paper: Improving customer interactions – finding the root cause of customer dissatisfaction with speech analytics
- Campaign Tracking: On-line marketers – are you getting the most out of your spend?
May 2008
- Letter from the executive office – The evolution of managed services
- Expert Q&A: Gartner Inc. analyst Eric Goodness on the future of managed services
- Managed services: From cost reduction to strategic imperative, by Bell managed services expert Kim Fennell
- Resource Centre
- Gaining a competitive edge with end-to-end solutions
- Managed services defined
- 2008 IT budget survey results: Are you keeping pace with the times?
April 2008
- Letter from the executive office – The move to mission-driven virtualization
- White paper: Virtualization – navigating the road to IT optimization
- Virtualization requirements assessment tool
- Expert Q&A: Peter Cresswell discusses what you need to know about virtualization
- Bell virtual enterprise framework
- Secure virtualization: Handling shared environment risks
- Latest updates: Expert opinion on collaboration
January 2008
- Letter from the executive office: The application-aware network – the future of IP
- Poll: What is the status of IP telephony in your organization?
- Feature article: The evolution of IP migration – roadmap to the application-aware network
- Article: Creating a safe tunnel for your IP VPN data
- Article: Ensuring a successful IP migration for contact centres
- Resource centre: IP migration tools and resources
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News
Bell invests in new data centres across Canada
Bell becomes Microsoft's first Canadian syndication partner for Office 365
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Events
Bell training workshops and sessions –
Book your spot today for our 2012 sessions for contact centre, security and network administration training.
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