Network Management Service

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Improve your network and reduce costs
Start with integrated infrastructure management

Optimize your network with comprehensive managed services

Today's enterprises rely on high-performing networks to carry out everyday business functions. However, networks are becoming larger and increasingly complex to manage.

With the Network Management service from Bell, you can avoid the cost and complexity of managing your network elements.

Our experts perform a variety of management functions to improve the performance of your LAN, WAN, voice, and virtual private networks.

Three flexible packages to suit your needs

The Network Management service from Bell provides end-to-end management with a variety of features and options.

You can control the degree of management and support you require by selecting one of three packages – NetControl, NetInsight, NetPerform – or by requesting a customized solution.

NetControl

The NetControl package ensures continuous availability of network services, offering everything from device surveillance to on-site maintenance.

Bell monitors your devices through a secure connection, and manages all device configurations. We poll your devices at regular intervals to ensure they remain active, and we will notify you if a problem occurs.

The NetControl service includes:

Service assurance and fault management with end-to-end incident tracking
Change management to minimize the impact of change-related service interruptions
Release management to plan and oversee successful changes in the network, such as integration of new hardware and software
Configuration management to maintain identification, control, and audit records for each of your network assets
Financial management to calculate and effectively manage costs
Vendor management to select appropriate vendors and ensure commitments are consistently met
Configuration backup and restore
Mean time to notify (MTTN) and mean time to repair (MTTR) service level objectives, service level agreements, and reporting

NetInsight

The NetInsight package builds on NetControl with detailed performance monitoring and reporting.

Bell will collect, group, and report on key performance metrics such as traffic analysis and network trends. These performance reports are valuable decision-making tools that provide an overview of your network.

The NetInsight service includes the features and reports offered with NetControl, and also includes the following features:

An improved, user-friendly, Web-based performance reporting portal
The ability to drill down on all Web-based reports to a device or interface, including port level reporting
Near-real-time performance reports for a variety of key indicators and metrics
Downloadable data that is available both graphically and numerically

NetPerform

NetPerform is a premium package that alleviates the cost and burden of maintaining in-house technical expertise. Bell collects and analyzes your network data so you can focus on making strategic network decisions.

With NetPerform, you receive all the features and reports offered with NetControl and NetInsight.
The NetPerform service also includes the following features:

Analysis of network performance by trained Bell internetworking personnel, who also provide recommendations for improvement
Regular network performance reviews
Performance management to ensure the network operates within acceptable parameters
Proactive capacity management and planning that reviews trends in network performance
Threshold management to highlight network weaknesses
Performance baselining

Benefits

Reduce infrastructure and IT costs with expert management
Obtain relevant information and advice to optimize your network
Reduce your risk of technological obsolescence with access to advanced technologies
Improve network performance with the implementation of industry best practices
Reduce overhead costs of collecting, storing, and displaying network data

Why Bell?

With Bell as your trusted partner, you leverage the expertise and experience that comes from operating Canada's largest IP infrastructure.

At Bell, we focus on proactive management and continuous improvement. With real-time performance reporting and trend analyses, we can identify potential issues before they affect your network performance and availability.