Managed Infrastructure Services for Network

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Improve your network and reduce costs
Start with integrated infrastructure management

Optimize your network with comprehensive managed services

Today's enterprises rely on high-performing networks to carry out everyday business functions. However, networks are becoming larger and increasingly complex to manage.

With the Managed Infrastructure Services from Bell, you can avoid the cost and complexity of managing your network elements.

At Bell, we focus on proactive management and continuous improvement. With real-time performance reporting and trend analyses, we can identify potential issues before they affect your network performance and availability.

Our experts perform a variety of management functions to improve the performance of your LAN, WAN, voice, and virtual private networks.

Features

Bell provides a range of management capabilities along with performance information to ensure optimal operations of your Network devices. You have the flexibility to choose the management package that complements your business.

24/7 bilingual service desk for incidents, change requests, problem resolution, and more
Access to an intuitive MIS dashboard that offers a user-friendly interface and a wide range of dynamic reporting capabilities including scorecards and monthly service level reports on asset inventory and configuration, incident management and billing
Self service customer portal with secure access to issue and track status of incidents, MACD orders, access service and performance reports, inquire about billing and more
Surveillance of devices, interfaces and applications for failures, threshold violations, service degradation, and more
Flexible customer notification of priority issues that may be affecting service
Configuration management, with regular backups to ensure recovery capabilities
Incident management, with tracking throughout the incident management lifecycle
Monthly service reports including billing, asset and configuration, change management, and fault management
Problem management for proactive prevention of incidents
Change management to ensure incidents are minimized
Flexible options for capacity and performance reports
Major incidents affecting service are backed by service level agreements

Benefits

Reduce infrastructure and IT costs with expert management
Obtain relevant information and advice to optimize your network
Reduce your risk of technological obsolescence with access to advanced technologies
Improve network performance with the implementation of industry best practices
Reduce overhead costs of collecting, storing, and displaying network data

Why Bell?

With Bell as your trusted partner, you leverage the expertise and experience that comes from operating Canada's largest IP infrastructure.

With Bell, you leverage the extensive processes, resources and capabilities of an industry leader in Managed services:

Management of global and largest of Canadian enterprises
World class management and workflow toolsets
Extensive process development
Certified, experienced resources
Ongoing investment and roadmap in managed infrastructure services management
Large installed base
Strong vendor partnerships
Extensive portfolio of services
Best in class MPLS network
#1 Cisco-certified resources in Canada
- Gold partner
- Masters certified in both unified communications and security
- 1st service provider globally to achieve this designation
- Certifications include: CCNA, CCDA, CCDP, CCNP, CCVP, CCIE Routing and Switching, and CCIE Voice