Business solutions

Contact Bell Business

Contact us.

Mobility for your supervisors

Featured resources

Get information on your contact centre performance anytime, anywhere with Mobile Impresario from Bell.

Mobile Impresario is a Web-based solution that allows your supervisors to monitor and manage contact centre activities.

It runs on any Web-enabled wireless device, including BlackBerry smartphones, so your supervisors have access to information whether they are walking the floor, in a meeting, or on the go.

Contact us

With Mobile Impresario, you can…

  • Receive alerts based on customized triggers, such as statistics or system errors
  • View real-time statistics on agent and group activity
  • View and manage agent status
  • Change agent skill sets to react to work overload or distribution


  • Increase supervisors’ availability and communication
  • Increase responsiveness to changes and alerts
  • Optimize the efficiency of supervisors

How we work with you

With Bell, you get an end-to-end solution. Our specialists cover all areas of your Mobile Impresario implementation:

  • Strategic planning and evaluations
  • Device selection and procurement
  • Software and hardware integration
  • Pilots and full-scale deployments
  • Ongoing technical support

Why Bell?

With Bell, you have access to the largest team of contact centre specialists in Canada. As a leading wireless provider, Bell also has the expertise to equip your contact centre with the newest mobile solutions.

Contact us today to learn more.

Bell Business Insights

Our e-newsletter featuring expert tips, tools and more

Subscribe now.

Read current and past issues

Update your email preferences

Participate and get a $10 gift card!

Bell is in the process of improving our website to make it easier to use. Your valuable input will be used to help us organize our website in a more user-friendly way.

This online survey takes approximately 15 minutes to complete, and you will receive a $10 gift certificate to The Source as a token of our appreciation.

The survey will be available for a limited time only, so please participate as soon as possible to receive your gift card.

The gift card will only be sent to qualified participants who complete the entire survey.

Yes, I'd like to participate

No, Thanks