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eCNS introduction

What is the Enhanced Community Notification Service (eCNS)?

The Enhanced Community Notification Service (eCNS) is used to notify you, via an automated telephone message, of alerts and emergencies in your area.¹

Bell was mandated by the CRTC to provide various municipalities with a list of addresses and phone numbers for both listed and unlisted Bell business subscribers² so businesses can benefit from the service.

This service will only be used to notify you of emergency events. An emergency is defined as “an imminent or occurring danger which represents a threat to the life, the health or the security of a person”.

Gatineau, QC eCNS
In November 2011, the City of Gatineau, QC will roll out this service throughout its municipality.

The public authority implementing this service is the IT services department of Gatineau. If you have any questions, please contact the City of Gatineau at:
Phone: 3-1-1
Email: 311@gatineau.ca
Website: www.gatineau.ca

(1) This is only applicable if your phone is in a municipality identified above. (2) Your name will not be provided as part of this service. Mobile phone numbers, four-party lines and nomadic voice over IP phone services will not receive notification through the eCNS. This use of information was authorized by the CRTC in Telecom Decisions 2007-13 and 2008-37.
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