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Frequently asked questions

How do I set up port forwarding?

Step 1: Open your Internet browser and enter to log in to the Bell modem.

Step 2: Enter the modem's username and password.

Step 3: Click the Advanced icon on the top and then click the Applications icon on the bottom left.

Step 4: Click the Port Mapping Setup icon to see a table of all existing port forwarding rules.

Step 5: Scroll down and choose either UDP or TCP, depending on your software instructions, from the dropdown list labelled Select Protocol.

Step 6: In the boxes directly to the right of the Select Protocol option, enter the port range (e.g., 5000 to 5005). Note that if it's a single port, only fill the first box (e.g., port 80)

Step 7: Select the option labelled Redirect the following protocol/application to IP address and then enter the private IP address that the port or protocol must be forwarded to.

Step 8: Click the yellow Apply button on the bottom and ensure that the port forwarding rule has been added to the table.