Accessibility services - Contact us

A dedicated team of agents, trained to better understand the barriers you face, can assist you or any member of your support network find TV, home phone, Internet and mobile solutions that fit your lifestyle needs, as well as answer any general questions you have.

What's more, the centre has a dedicated TTY number so you can connect directly with an agent.

Accessibility services centre

  • Hours of operation
    • Monday to Friday, 8:30 a.m. to 5p.m.

  • By phone
    • 1 800 268-9243

  • For TTY/Teletypewriter users:
    • Ontario: 1 800 268-9242
    • Quebec: 1 800 361-6476

  • By e-mail: accessible@bell.ca

  • By mail

    In Ontario:
    Office of the Manager
    P.O. Box 920, Station A
    Toronto, Ontario
    M5W 1G5    		 In Quebec:
    Bell Canada
    CP 8716
    Succursale A
    Montreal, Quebec
    H3C 3P3