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Accessibility services
Our goal: to facilitate your communications using services designed for you.
If you are interested in some of these services, call us at one of the following numbers:
- By phone
- 1 800 268-9243
- For TTY/Teletypewriter users:
- Ontario: 1 800 268-9242
- Quebec: 1 800 361-6476
Hours of operation
Monday to Friday – 8:30 a.m. to 5 p.m. (ET)
- Relay service
Allows hearing and speech impaired people to communicate with other persons by phone with specially trained operators acting as intermediary. - Calling cards
Stay in touch with your loved ones around the world - Visual Call Waiting
See who's trying to reach you while you're already on a call - Call Display
See the caller's name and number without having to pick up the handset - Call Return
Be notified when a line you are trying to call is free or easily return your last missed call - Operator Assistance
If you are not able to make a call or easily use a voice service, an operator can help you - Free Directory Assistance
You find the directory difficult to consult? Free assistance is available - Alternate correspondence formats
Get your bills, inserts and more in a format that suits you - Reducing unwanted calls
Reducing unwanted telephone or fax telemarketing calls - Contact us
When you need information on special needs products and services.