There are several legal documents associated with using the Bell Internet access service, MSN Premium, and the additional Net Services; each imposes specific legal obligations on you.

Terms of Service are the legal rules and regulations that form part of the agreement governing your relationship with Bell Mobility. The Agreement is binding on you and us for each device that you use on our network and for any service we provide for you for your device. For the Terms of Service that govern you, you can refer to the documentation you received on activation or renewal of your device or service, as applicable. The current Terms of Service are set out here for convenient reference.

Bell TV offers different Terms of Service depending on the type of customer you are or the specific technology you use to receive Bell TV service. If you don't know which Terms of Service apply to you, please call us at 1 866-353-0334 for assistance.

Detailed channel information
The prices displayed on this web based tool do not include additional charges that you may incur in connection with Bell TV's service, such as Pay-Per-View charges, Show/Extra magazine, interactive applications and the like.

Rental Agreement (PDF - 79 KB)
Purchase Agreement (PDF - 84 KB)
Installation Work Order (PDF - 66 KB)
Standard Professional Installation description (PDF - 56 KB)
Limited Rental Warranty (PDF - 90 KB)

Residential Customer Agreement (RCA) (PDF - 17 KB)
These Residential Terms of Service apply to new and renewing residential customers who have signed a new or renewal contract with Bell TV as of July 1, 2008.

Residential Customer Agreement (RCA) (PDF - 48 KB)
These Residential Terms of Service apply to existing residential customers who have entered into contracts with Bell TV prior to July 1, 2008.

Bell TV TV for Condos Customer Terms of Service (PDF - 469 KB)
(These Terms of Service apply to you if you live in a condominium and receive your service through VDSL technology, that is, over your phone line.)

Multiple Dwelling Unit (MDU) Customer Terms of Service (PDF - 120 KB)
(These Terms of Service apply to you if you are subscribing to Bell TV's service in an apartment, townhouse, condominium or other multiple-dwelling unit building where Bell TV has installed a network infrastructure.)

Commercial Customer Terms of Service (PDF - 43 KB)
(These Terms of Service apply to you if you are sharing Bell TV programming with the public, whether in a bar, restaurant or other public place.)

Business Services ? Master Business Internet and Value Added Services Agreement  (PDF - 339 KB)
The Terms of Service for Business Internet and Value Added Services.

Internet Talk - Terms of Service (PDF - 73.3 KB)
Information on important 9-1-1 service limitations for Bell Internet Talk. Details

Unregulated Terms of Service(Business) (PDF - 31.8 KB)
The Terms of Service for telecommunications services provided by Bell on a unregulated basis (i.e. services that are not regulated by the CRTC) set down the rights, obligations and limitations applicable respectively to Bell and its business customers for the delivery and purchase of telecommunications services.

Bell Wireline Term Agreement for Home Phone (PDF - 51KB)

Unregulated Terms of Service (Consumer) (PDF - 68.4 KB)
The Terms of Service for telecommunications services provided by Bell on a unregulated basis (i.e. services that are not regulated by the CRTC) set down the rights, obligations and limitations applicable respectively to Bell and its non-business customers for the delivery and purchase of telecommunications services.

Regulated Terms of Service (PDF - 37 KB)
The Terms of Service for telecommunications services regulated by the Canadian Radio-television and Telecommunications Commission (CRTC) (Item 10 of the General Tariff) set down the basic rights and obligations of both Bell and its customers. They were approved by the CRTC, effective September 25, 1986.

Payment Terms and Conditions for Regulated Services  (PDF - 13.7 KB)

Statement of consumer rights (PDF - 53 KB)
The statement of consumer rights sets out your phone rights in plain language. You can also listen to a recorded version. Listen