Skip to main content

Order Mobility online and we'll waive the 75 dollar Connection Service Fee when you bring your own phone.  footnote 1

Get a postpaid phone plan on Canada’s largest
5G network. footnote 2

Activate with eSIM in minutes.

Frequently asked questions

To activate on a Bell phone plan, you need:

  • - eSIM capable mobile phone or a physical SIM card
  • - A valid foreign passport

An eSIM is a digital SIM that's built into certain mobile devices. It lets you activate a plan with a phone number without needing a physical SIM card.

Your phone must be unlocked and compatible with LTE AWS (1700 MHz) or LTE 700 MHz bands, or UMTS/HSPA compatible on 850/1900 MHz bands in order to be activated. See your phone's user guide for information about network compatibility.

Or check your device eSIM combability here.

You can still sign up and activate in minutes with eSIM. It is fast, convenient and secure.

Manage your services with the MyBell app. View and pay bills, check usage, update your services and add-ons – anytime, anywhere.

Available with compatible devices within Bell Mobility's network coverage areas. Speed and signal strength may vary due to traffic, topography, environmental conditions and other factors, including Bell's Internet traffic management practices (e.g., priority access to emergency personnel and critical infrastructure personnel). See bell.ca/ITMP. Services subject to acceptable use restrictions including consuming excessive network capacity or causing our network to be adversely affected. See bell.ca/acceptableuse. If you end your Service Agreement early or you change your rate plan to a non-eligible rate plan, you will have to pay an early cancellation fee. The early cancellation fee consists of your remaining device payments and the remaining balance on your Agreement Credit (plus applicable taxes) if you received one at the time of purchase. The Device Return Option Deferred Amount (if applicable) will also come due. Subject to change without notice; not combinable with other offers. A one-time Connection Service Fee ($75 per member) is applied on your first bill to activate your device on the Bell network. Additional one-time fees are subject to change over time. See bell.ca/onetimefees for details. A provincial government 9-1-1 fee may apply where applicable: QC: $0.54/mo., NS: $0.43/mo., AB: $0.95/mo., NB: $0.97/mo., SK: $2.14/mo., PE: $0.70/mo., NL: $0.75/mo., NWT: $3.00/mo. Bell remits required amount to government. Taxes extra. Shareable plans are only shareable with other eligible shareable plans. Other conditions apply. To change your rate plan at any time, log in to MyBell.

  1. Offer valid with an eligible 30-day plan. New activations only. Applicable to smartphones only; not eligible on tablets, Mobile Internet or IoT products. Bill credit is comprised of waived one-time Connection Service Fee ($75) applied as a separate credit by your 1st or 2nd billing period.
  2. Based on a third party score (Global Wireless Solutions OneScoreTM) calculated using wireless network testing in Canada against other national wireless networks.
  3. 5G/5G+ access requires a compatible device and a compatible rate plan (even if a 5G/5G+ symbol appears on your device). Coverage is approximate, may vary and may not include indoor coverage; see bell.ca/5G. Speed, performance and whether a 5G/5G+ device uses the available 5G/5G+ network depend on various factors including: your rate plan, topography, environmental conditions, the current serving radio conditions at your location and whether the device is actively downloading or uploading data. Access is subject to Bell’s management of network resources, using methods which include Internet traffic management practices. See bell.ca/ITMP.
  4. Speeds of up to 512 Kbps for light web browsing, email and messaging.
  5. Applies to calls made from Canada to a Canadian phone number or calls received from any number while you are inside Canada. Only available in Canada. Sent texts include texts sent to a Canadian phone number while in Canada and excludes texts sent to a landline, texts sent to a U.S. or international phone number, premium texts (short codes), alerts, texts sent with a messaging application and roaming (international GSM texts). Received texts include texts received while in Canada and excludes roaming, premium texts (short codes), alerts or dial-up texts received from a messaging application.
  6. 1000 international minutes includes long distance calls made from Canada to the following six countries: Bangladesh, China, Hong Kong, India, Mexico and the United Kingdom.
  7. Available with a new activation when you bring your own phone. Applied as a credit of up to $10/mo. Bring-your-own-phone rate plans are on a 30-day term and will continue month-to-month thereafter. Rates are subject to change. See bell.ca/mobilitytermsofservice. Unlimited Share plan data is only shareable with other Unlimited Share plans (Personal). Not compatible with Roam Better.
  8. Autopay credit available with eligible plans. Requires pre-authorized debit payments, which must be set up within 31 days of order to keep the credit.
  9. Applies to calls made from Canada to a U.S. phone number. Roaming outside Canada is not included.
  10. Using the data from your plan, your phone becomes a Wi-Fi connection for other devices, like tablets and laptops. Hotspot capabilities must be turned on in your device settings to be used.
  11. Sent texts include texts sent to a U.S. or International phone number while in Canada and excludes texts sent to a landline, roaming, alerts, premium texts (short codes), and texts sent with an instant messaging application. Received texts include texts received while in Canada from a U.S. or International phone number and service-related texts from Bell and exclude roaming and premium texts (short codes), alerts or dial-up texts. Overage rates may apply. Certain International destinations not available. See bell.ca/internationaltext for details.
  12. Simultaneous use of airtime.
  13. Standard definition video quality is up to 480p. Boost to HD streaming for $5/mo.