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Accessibility Services

Contact us

Bell has a dedicated team of agents who are trained to better understand the barriers you face. They can answer any general questions you have, and assist you or members of your support network with finding TV, home phone, Internet and mobile solutions that fit your lifestyle needs.

What's more, the centre has a dedicated TTY number so you can connect directly with an agent.

Accessibility service centre hours of operation
Monday to Friday, 8:30 a.m. to 5 p.m.

By phone
1 866 310 BELL (2355) or
1 800 668-6878
Ask for the Accessibility services centre.

To contact the Accessibility services centre using a TTY
In Ontario: 1 800 268-9242
In Québec: 1 800 361-6476

To connect directly with someone who uses a TTY
1 800 855-0511

If you are using a TTY
Dial 7-1-1

For information about connecting with someone who uses relay services, consult our guides for Bell Relay service and Bell IP Relay.

By email

By mail

In Ontario:
Office of the Manager
P.O. Box 920, Station A
Toronto, Ontario
M5W 1G5
In Québec:
Bell Canada
CP 8716, Succursale A
Montréal, Québec
H3C 3P3