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Accessibility services centre

Making mobile more accessible. That’s just better.

Accessibility Products and Services

(mobility and dexterity)

Products and services with your needs in mind like voice control, call management and personalized accessibility settings.


Customize your phone to communicate your way. Features like assisted communications, messaging and voice calling help you craft a smartphone experience that’s tailored to your needs.


Stay connected with easy to use features like guided controls, alerts and reminders.


From screenreaders to mobile devices, let our products and services for blind and low vision users enhance your mobile experience


From hearing aid compatible handsets to video conferencing, taking control of your mobile experience has never been easier.

Accessibility services call centre

Get advice on products and services, and answers to your questions, from our dedicated call centre agents.

Discover mobile devices that were designed with accessibility in mind.

Explore devices

Plan your visit:

(if you are a low vision individual please call us at 1 866 310 BELL (2355))

We accept the following forms of ID for new activations and account changes:

  • Credit card
  • Passport
  • Driver's licence

We value your feedback.

We’d like to hear from you. Tell us what we’re doing well and where we can make improvements.

Contact us

Need more info? Speak with one of our experts.

Accessibility services centre hours of operation
Monday to Friday
8:30 a.m. to 5 p.m. (eastern)
By phone
1 866 310 BELL (2355)
or 1 800 668-6878
and ask for the Accessibility services centre
To contact the Accessibility services centre using a TTY
1 800 268-9242
By mail
P.O. Box 8787
Downtown Station
Montreal, Quebec
H3C 4R5