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Accessibility services

Accessibility services centre

Bell Accessibility services centre: Solutions for customers with disabilities
Introducing the Mobile Accessibility app

Introducing the Mobile Accessibility app. Now free of charge for all Bell Mobility customers with an Android device. Learn more.

Bell solutions for accessibility

Bell Accessibility services centre: Browse physical disability solutions

Physical (mobility and dexterity)

Never miss a call. Select services that can take your calls, or let you know who’s calling – before you reach for the phone.

Bell Accessibility services centre: Browse vision disability solutions


Hear who's calling. Select services that let you hear who's calling before you answer the phone, keeping you from answering unnecessary or unwanted calls.

Bell Accessibility services centre: Browse speech disability solutions


Communicate your way. Choose services that help you communicate.

Bell Accessibility services centre: Browse hearing disability solutions


See who's calling. Recognize your calls with services that let you see who's calling before you answer. Make and receive calls over Bell IP Relay.

Bell Accessibility services centre: Browse cognitive disability solutions


Stay organized, stay connected. Select easy-to-use services that keep you organized and connected.

Bell Accessibility services centre: Browse more services

More accessibility services

Bell offers other accessibility services and resources. Discounts and no-charge services are available to eligible, registered customers.

Smartphones and phones

Bell Accessibility services centre: Smartphones and mobile phones

Bell helps you stay connected. Our line-up of amazing devices provides improved access to mobile services for people with disabilities.

Our dedicated agents are there to assist you in finding mobile solutions that fit your accessibility needs.

Learn more

Bell Accessibility services centre: Our commitment

Our commitment to accessibility

Our commitment is to improve the accessibility of our products and services.

We realize this is an ongoing process.

We regularly interact with community advocates so that we understand the barriers to telecommunications, and we monitor other accessibility services in our industry so that we’re always aware of best practices and the improvements that can be made.

But our work isn’t complete without you. Your input and feedback is an essential part of a continuous process that enables us to develop new practices, products and services to serve you better.

That’s why we’d like to hear from you. Tell us what we’re doing well and where we can make improvements.

Send your feedback

Accessibility services centre

Contact us if you are a person with a disability who has a general service inquiry or would like help finding solutions to fit your lifestyle.

Accessibility services centre hours of operation
Monday to Friday, 8:30 a.m. to 5 p.m.

By phone
1 866 310 BELL (2355) or 1 800 668-6878 and ask for the Accessibility services centre

To contact the Accessibility services centre using a TTY
In Ontario: 1 800 268-9242
In Québec: 1 800 361-6476

To connect directly with someone who uses a TTY
Dial 1 800 855-0511

If you are using a TTY
Dial 7-1-1

For information about connecting with someone who uses relay services, consult our guides for Bell Relay service and Bell IP Relay.

By mail

P.O. Box 8787
Downtown Station
Montréal, Quebec
H3C 4R5