Accessibility services centre

Accessibility Products and Services

(mobility and dexterity)

Products and services with your needs in mind like voice control, call management and personalized accessibility settings.


Customize your phone to communicate your way. Features like assisted communications, messaging and video calling help you craft a smartphone experience that’s tailored to your needs.


Stay connected with easy to use features like guided controls, alerts and reminders.


From screen readers to mobile devices, let our products and services for blind and low vision users enhance your mobile experience


From hearing aid compatible handsets to video conferencing, taking control of your mobile experience has never been easier.

Accessibility services call centre

Get advice on products and services, and answers to your questions, from our dedicated call centre agents.

Discover mobile devices that were designed with accessibility in mind.

Explore devices
It’s easy and secure to shop online with Bell.

Browse our device lineup, including clearance devices that are only available online. Plus, returns are convenient and free, and your transactions are always secure and private.

Plan your visit:

For individuals with low vision, please check our store list in PDF format or call us at 1 866 310-BELL (2355).

ID requirements for new activations and feature add-ons

Bell Mobility customers with self-identified accessibility needs are eligible for an extended trial period when purchasing wireless service on a term commitment.

For mobile phones, the extended trial period is 30 days, 60 minutes of voice usage, or 100 MB of data usage.

For Mobile Internet devices (e.g., a tablet, Turbo Stick or MiFi), the extended trial period is 30 days or 100 MB of usage.

Please see our returns policy for more information.

We value your feedback.

We’d like to hear from you. Tell us what we’re doing well and where we can make improvements.

Share your feedback

The Wireless Code and your rights as a wireless customer.

Learn more about how the wireless code establishes basic rights for all wireless customers.

Need more info? Speak with one of our experts.

Accessibility services centre hours of operation
Monday to Friday
8:30 a.m. to 5 p.m. (eastern)
By phone
1 866 310-BELL (2355) and ask for the Accessibility services centre
To contact the Accessibility services centre using a TTY
1 800 268-9242
By mail
P.O. Box 8787
Downtown Station
Montreal, Quebec
H3C 4R5
Maximum quantity reached
You’ve reached the maximum quantity allowed for this item. If you still need more, you can place another order after finishing this one, or you can call 1 888 466-2453.