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You are here:  Home > Shop > Accessibility services

Cognitive

Cognitive solutions

Voice Dialing

Making calls is now easier. Simply say the name of the person you want to call, without having to dial their number.
More about Voice Dialing

Call Control

Prevent making unwanted outbound calls. Block different types of calls made from your home, like international or domestic long distance calls, specific local numbers and 900/976 calls.
More about Call Control

Online Voicemail

Retrieve and organize voice messages your way. Listen to voice messages online, from email or by phone. Messages can be sent as email attachments that you can listen to, save and forward from any computer. Customize your voicemail service online, anytime. 
More about Online Voicemail

Call Forwarding 

Automatically forward your incoming calls to any number you choose, including mobile or pager numbers.
More about Call Forwarding

Call Privacy

Gain more control over your privacy and time. Call Privacy reveals private and unknown numbers – callers must enter their phone number before the call goes through, so you won’t be bothered by unwanted calls.
More about Call Privacy

Call Screen

Enjoy freedom from unwanted calls. Call Screen lets you redirect calls from up to 12 phone numbers to a Bell recording that tells callers you’re not taking calls at the time.
More about Call Screen

Three-Way Calling

Talk with two people in different places at the same time, or put one call on hold and go back to it after making a second call.
More about Three-Way Calling

Integrated Message Centre Option

Have your home Call Answer service share a voicemail box with your Bell mobile phone. Use just one retrieval number and one password, plus get all your messages in one place.

Accessibility services centre

Contact us if you are a person with a disability who has a general service inquiry or would like help finding solutions to fit your lifestyle.

Accessibility services centre hours of operation
Monday to Friday, 8:30 a.m. to 5 p.m.

By phone
1 866 310 BELL (2355) or 1 800 668-6878 and ask for the Accessibility services centre

To contact the Accessibility services centre using a TTY
In Ontario: 1 800 268-9242
In Québec: 1 800 361-6476

To connect directly with someone who uses a TTY
Dial 1 800 855-0511

If you are using a TTY
Dial 7-1-1

For information about connecting with someone who uses relay services, consult our guides for Bell Relay service and Bell IP Relay.

By mail

Accessibility
P.O. Box 8787
Downtown Station
Montréal, Quebec
H3C 4R5
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