Select a language

Select a region

You are here:  Home > Shop > Accessibility services


Hearing solutions

Bell IP Relay

Lets people with hearing or speech disabilities communicate with hearing people through a web-enabled computer and the help of trained operators.
More about Bell IP Relay

Call Display

See the caller's name or phone number before you answer. Included in most rate plans. If you wish to subscribe, you can log in to MyBell and add the feature.

Call Screen

Enjoy freedom from unwanted calls. Call Screen lets you redirect calls from up to 12 phone numbers to a Bell recording that tells callers you’re not taking calls at the time.
More about Call Screen

Call Privacy

Gain more control over your privacy and time. Call Privacy reveals private and unknown numbers – callers must enter their phone number before the call goes through, so you won’t be bothered by unwanted calls.
More about Call Privacy

Visual Call Waiting

See who’s trying to reach you while you’re already on a call. Visual Call Waiting displays names and numbers for incoming calls, so it’s like having Call Display and Call Waiting all in one.
More about Visual Call Waiting

Online Voicemail

Retrieve and organize voice messages your way. Listen to voice messages online, from email or by phone. Messages can be sent as email attachments that you can listen to, save and forward from any computer. Customize your voicemail service online, anytime.
More about Online Voicemail


Add up to two additional phone numbers for your existing phone line, each with its own distinctive ring. You'll know by the sound if the call is for you, so you won't need to answer every call.
More about Ident-A-Call

Relay service

Lets people with hearing or speech disabilities communicate with hearing persons by phone with the help of trained operators.
More about Relay service

Same Day/Next Day Repair

Get fast repair on Bell Home phone, Bell Internet and Bell Satellite TV services. If we can’t fix your service issue from our offices, we’ll send a technician to your home within one day of being contacted.
More about Same Day/Next Day Repair

Accessibility services centre

Contact us if you are a person with a disability who has a general service inquiry or would like help finding solutions to fit your lifestyle.

Accessibility services centre hours of operation
Monday to Friday, 8:30 a.m. to 5 p.m.

By phone
1 866 310 BELL (2355) or 1 800 668-6878 and ask for the Accessibility services centre

To contact the Accessibility services centre using a TTY
In Ontario: 1 800 268-9242
In Québec: 1 800 361-6476

To connect directly with someone who uses a TTY
Dial 1 800 855-0511

If you are using a TTY
Dial 7-1-1

For information about connecting with someone who uses relay services, consult our guides for Bell Relay service and Bell IP Relay.

By mail

P.O. Box 8787
Downtown Station
Montréal, Quebec
H3C 4R5