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Vision solutions

Voice Dialing

Making calls is now easier. Simply say the name of the person you want to call, without having to dial their number.
More about Voice Dialing

Last Call Return/Busy Call Return

Hear the last number to call your home and have the option to call it. Also, you can be notified when a busy line you’re calling becomes free.
More about Last Call Return/Busy Call Return

Call Waiting

Don’t miss an important call because you’re on the phone. With Call Waiting, special beeps indicate that you have an incoming call. Distinctive tones also let you know whether the call is local or long distance.
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Call Screen

Enjoy freedom from unwanted calls. Call Screen lets you redirect calls from up to 12 phone numbers to a Bell recording that tells callers you’re not taking calls at the time.
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Call Forwarding

Send your calls to any number you choose when you can't answer the phone. Automatically forward your incoming calls to any number, including mobile or pager numbers.
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Call Display

If you have access to a large screen device, see who’s calling before you answer. Even with low vision, see the caller’s name and number on your phone and on your TV (if you also subscribe to Bell Satellite TV). On some phones, you can also view a list of recent incoming calls, even if you didn’t answer them.
More about Call Display

Three-Way Calling

Talk with two people in different places at the same time, or put one call on hold and go back to it after making a second call.
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Add up to two additional phone numbers for your existing phone line, each with its own distinctive ring. You'll know by the sound if the call is for you, so you won't need to get to the phone for every incoming call.
More about Ident-A-Call

Same Day/Next Day Repair

Get fast repair on Bell Home phone, Bell Internet and Bell Satellite TV services. If we can’t fix your service issue from our offices, we’ll send a technician to your home within one day of being contacted.
More about Same Day/Next Day Repair

Accessibility services centre

Contact us if you are a person with a disability who has a general service inquiry or would like help finding solutions to fit your lifestyle.

Accessibility services centre hours of operation
Monday to Friday, 8:30 a.m. to 5 p.m.

By phone
1 866 310 BELL (2355) or 1 800 668-6878 and ask for the Accessibility services centre

To contact the Accessibility services centre using a TTY
In Ontario: 1 800 268-9242
In Québec: 1 800 361-6476

To connect directly with someone who uses a TTY
Dial 1 800 855-0511

If you are using a TTY
Dial 7-1-1

For information about connecting with someone who uses relay services, consult our guides for Bell Relay service and Bell IP Relay.

By mail

P.O. Box 8787
Downtown Station
Montréal, Quebec
H3C 4R5