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Physical (mobility and dexterity) solutions

Voice Dialing

Making calls is now easier. Simply say the name of the person you want to call, without having to dial their number.
More about Voice Dialing

Call Forwarding 

Send your calls to any number you choose when you can't answer the phone. Automatically forward your incoming calls to any number, including mobile or pager numbers.
More about Call Forwarding

Last Call Return/Busy Call Return 

Hear the last number to call your home and have the option to call it. Also, you can be notified when a busy line you’re calling becomes free.
More about Last Call Return/Busy Call Return

Call Display

See who’s calling before you answer. See the caller’s name and number on your phone and on your TV (if you also subscribe to Bell Satellite TV). On some phones, you can also view a list of recent incoming calls, even if you didn’t answer them.
More about Call Display

Call Privacy

Gain more control over your privacy and time. Call Privacy reveals private and unknown numbers – callers must enter their phone number before the call goes through, so you won’t be bothered by unwanted calls.
More about Call Privacy

Call Answer

Lets callers leave you voicemail even when you’re on the phone. Access your messages whenever it’s convenient from any touch-tone phone.
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Call Answer Message Manager

Add up to three additional private voicemail boxes as part of your Call Answer service. You can even listen to messages as they're left, before you decide to take the call.
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Add up to two additional phone numbers for your existing phone line, each with its own distinctive ring. You'll know by the sound if the call is for you, so you won't need to get to the phone for every incoming call.
More about Ident-A-Call

Three-Way Calling

Talk with two people in different places at the same time, or put one call on hold and go back to it after making a second call.
More about Three-Way Calling

Priority repair

Priority repair is available to customers with disabilities who rely on the telephone for medical or potential emergency situations.
More about priority repair

Accessibility services centre

Contact us if you are a person with a disability who has a general service inquiry or would like help finding solutions to fit your lifestyle.

Accessibility services centre hours of operation
Monday to Friday, 8:30 a.m. to 5 p.m.

By phone
1 866 310 BELL (2355) or 1 800 668-6878 and ask for the Accessibility services centre

To contact the Accessibility services centre using a TTY
In Ontario: 1 800 268-9242
In Québec: 1 800 361-6476

To connect directly with someone who uses a TTY
Dial 1 800 855-0511

If you are using a TTY
Dial 7-1-1

For information about connecting with someone who uses relay services, consult our guides for Bell Relay service and Bell IP Relay.

By mail

P.O. Box 8787
Downtown Station
Montréal, Quebec
H3C 4R5