We have invested billions of dollars in critical capacity and support technology to provide access to some of the best wireless and wireline networks in the world to as many Canadians as possible. They feature robust redundancy to support extreme weather and surges in demand. All our networks and services remain fully operational to help Canadians navigate this unprecedented situation.
We are focused on ensuring the health and safety of our team members and the public. This includes extra safety and sanitation measures in our workplaces, stores and, of course, for any team member dealing directly with customers. All Bell MTS employees – including service technicians as well as store agents – returning from abroad or feeling unwell (i.e. fever, cough or difficulty breathing) are instructed to stay at home for the recommended period.
With Canadians working from home or in isolation, Bell will be waiving extra usage fees for all residential Internet customers across Canada. Bell MTS customers have always enjoyed unlimited usage on their home Internet plan, and will continue to do so. We will also be providing our consumer and small business customers with Turbo Hubs, Turbo Sticks and MiFi devices an extra 10GB of domestic usage and a $10 credit on their existing plan for two billing cycles.