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We (our Companies1) are committed to maintaining the privacy of your Personal Information. This includes keeping our Privacy Policy updated so you are fully informed. Check back from time to time to see what’s new.
“Personal Information” is information about you as an identifiable individual that is protected by law. We use this term throughout this Privacy Policy to help explain:
- how and why we collect, use, and sometimes disclose your Personal Information;
- how and when your informed consent will be requested (along with certain exceptions);
- how you can access your Personal Information; and
- how to contact us if you have questions or concerns about your privacy.
This Privacy Policy applies to Personal Information that we collect, use or disclose when providing you with our products and services. This could include information like your name, mailing address, email address, phone number, credit card numbers, how you use your devices and billing records. Sometimes, when information such as your name, address and telephone number are available publicly (such as in a directory listing) that information wouldn’t be considered protected Personal Information.
We built this Privacy Policy based on the foundation of our Commitment to Privacy to inform you about how your Personal Information is treated when using our products and services. Supplemental information may also be provided relating to specific products and services as required, such as our Mobile App Privacy Notice (available in our mobile apps), our Website Terms of Use, your Terms of Service for our wireless and wireline products and services, and frequently asked questions on our website.
1. In this Privacy Policy, the words “we”, “us”,“our” and “Companies” refer to the Bell family of companies and brands as they exist over time, as well as any successor companies as a result of corporate reorganizations or restructurings, including: AAA Alarm Systems Ltd., Alarm Force Industries Inc. (Bell Smart Home, Bell Business Security & Automation), Axia, Bell Aliant, Bell Canada, Bell ExpressVu LP (Bell TV), Bell Media, Bell Mobility, Bell MTS, Cablevision du Nord, DMTS, Epic Communications, KMTS, Lucky Mobile, Maskatel, NorthernTel, Northwestel Inc., Ontera, Solo Mobile, Telebec, The Source and Virgin Plus. All of our Companies adhere to the commitments found in this Privacy Policy, unless otherwise indicated by a separate privacy policy.