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Accessibility services centre


All of our payphones are equipped with accessibility features, and are conveniently located to ensure universal access.

  • All payphones are hearing-aid compatible.
  • All payphones provide connection and signal compatibility for customer-provided portable TTYs and VCO devices.
  • We are upgrading the availability of TTYs at payphones.
  • All payphones allow connection to Bell Relay service (long distance calls using the service are offered at reduced rates).
  • Each Millennium payphone has a volume control button.
  • Some payphones (for example, Millennium desktop phones) have built-in data jacks which can be connected to a portable computer.

Need more info? Speak with one of our experts.

Accessibility services centre hours of operation
Monday to Friday
8:30 a.m. to 5 p.m. (eastern)
By phone
1 866 310-BELL (2355) and ask for the Accessibility services centre
To contact the Accessibility services centre using a TTY
1 800 268-9242
By mail
P.O. Box 8787
Downtown Station
Montreal, Quebec
H3C 4R5
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