As the country sees an increase in COVID-19 cases and restrictions, we are committed to keeping you connected to your family, friends and colleagues with our world-class networks. As we do that, you can rest assured that we remain dedicated to keeping our customers and team members safe and healthy. We are here and ready to help.
Our helpful agents
await your call.
Contact us.
Our stores are open and ready to serve you. Find the closest.
Our team installs and repairs services following sanitation and social distancing measures.
Our world-class networks already feature robust reliability and redundancy to support surges in demand. In addition, we have further increased capacity to ensure service availability, as well as heightened support for organizations providing critical services:
Hospitals and health organizations
First responders
Governments
Scientific and health communities
Schools and universities
Banks and financial institutions
We are focused on ensuring the health and safety of our team members and the public. To that end, we are:
Asking all employees who can work from home to do so
Following extra sanitation measures in our workplaces, including in stores
Keeping frontline employees feeling unwell at home
We understand these are challenging times for all Canadians. To help, we’ve put together some initiatives throughout the pandemic:
Waived a number of fees and provided extra usage for Internet and Mobility customers as they adjusted to stay at home directives
Continuously offered free previews of several Canadian and international news channels, as well as other great TV channels and on demand series
Introduced and continued to provide flexible payment options for clients facing financial challenges
Donated an extra $5M to organizations supporting mental health
Acquired 1.5 million protective face masks to help equip health and public frontline workers
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