Protect your phone with a Smart/Phone Care plan.
Buy a new device and get a limited 12-month warranty for manufacturer’s defects and malfunctions. Smart/Phone Care plans give you additional coverage and peace of mind, knowing that you don’t have to pay the full replacement value of your device, which can be up to $3,0001.
When and how do I enroll?2
The best time to enroll in a Smart/Phone Care plan is at time of activation or upgrade.
You can also enroll within 30 days of activation or upgrade by visiting any Bell store for a visual inspection of your device. Previously damaged or defective units are not eligible for the program.
Manufacturer’s limited warranty(see what’s included)
|Smart/Phone Care enhanced warranty plan|
Price per month
Basic devices and select smartphones, tablets & smartwatches
Select smartphones, tablets & smartwatches
Premium smartphones & tablets
Select premium smartphones & select premium tablets
|Manufacturer's defects within 12 months||Available||Available||Available||Available||Available|
|Manufacturer’s defects beyond 12 months3||Unavailable||Available||Available||Available||Available|
|Physical damage/Power surge||Unavailable||Available||Available||Available||Available|
|Normal wear and tear||Unavailable||Available||Available||Available||Available|
|Deductible||Unavailable||Up to $150||Up to $299||Up to $399||Up to $599|
|Number of replacements||Unavailable||2 maximum||2 maximum||2 maximum||2 maximum|
Download the product disclosure brochure.
Get Smart/Phone Care when you buy your new phone, smartphone or tablet.
You can also enroll within 30 days of activating your new device. Just take it to your nearest Bell store. Previously damaged or defective units are not eligible.
See a complete list of eligible devices.
- Note: failure to return policy costs are in addition to replacement costs.
- To complete your enrollment and for coverage to take effect, a phone call must be completed to or from the covered phone or smartphone and a minimum of 1 KB data session for tablets, Turbo Sticks, wearable products, or data-only devices. Smart/Phone Care Plans do not cover phones on prepaid accounts, SIM cards, or accessories (including batteries and chargers).
- As long as you subscribe to Smart/Phone Care.
- If your device is lost or stolen, call Bell Mobility immediately at 1 800 667-0123 to suspend service and prevent unauthorized use.