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Emergency Updates

Weather Event

Our teams are actively preparing and ready to respond quickly and safely to impending impacts from stormy weather.

We will provide regular updates as the situation evolves. Please bookmark this page and check here to stay updated.

Since Hurricane Fiona, Bell has invested $10 million to install an additional 100 fixed generators to critical cell towers across Atlantic Canada, and now the majority are equipped.

We also started a 3-year, $30 million program to install an extra 150 fixed generators to support critical wireline sites (central offices) in the region, starting with 50 this year. Adding fixed generators means critical sites will automatically switch to generator power if commercial power is lost. This also gives us more flexibility in the planning stages by having our fleet of portable generators ‘at the ready’ in areas predicted to be the hardest hit.

Our preparations

  • Bell’s network is designed to withstand extreme weather with extra layers of protection like redundancy paths, and network battery and generator backup systems to minimize the risk of disruption if commercial power is lost.

  • We have activated our internal emergency response process for 24/7 planning and coordination of our response to the evolving situation. Additional preparations include:

  • Comprehensive network review to ensure stability

  • Fuelling our fleet of generators and vehicles

  • Positioning generators to critical sites that support high-density fibre routes and public safety communications

  • Having crews and resources from other regions on standby to support restoration if needed

  • Communicating with provincial EMOs, premiers’ offices, key federal ministers and other local partners to ensure effective coordination and support

  • Working collaboratively with other network providers, like Eastlink, Telus and Rogers and local power companies

Be prepared

We encourage our customers to charge their mobile devices ahead of the storm. We also recommend including power banks in their emergency kit.

For more information on how you can be storm ready, please check out hurricane emergency updates and support from the Government of Nova Scotia as well as the Canadian Telecom Association’s preparation tips.