Bell IP Relay
Bell IP Relay is the next generation of relay service in Canada. It uses the familiarity of online chat applications to make communication easier for deaf, deafened and hard of hearing people and those with speech disabilities.
Bell IP Relay users connect to specially trained operators through chat sessions in the Bell IP Relay portal. The operators place phone calls on their behalf and facilitate conversations.
Bell IP Relay operators are available 24/7. Calls are entirely confidential and operators follow a strict code of ethics. No record of conversation content is retained.
Eligibility and registration
Bell IP Relay is a free service available to all Bell Home phone and Bell Mobility customers.
Bell Home phone registration:
To register for Bell IP Relay, you will need:
- A valid Bell Home phone number
Fill out the registration form while paying special attention to the Service Limitations and emergency address information. Your registration confirmation will be sent to the email address in your Registration Form. Please save a copy of this email as it contains your Bell IP Relay access number and other important information.
Register for Bell IP Relay - Home phoneBell Mobility registration:
To register for Bell IP Relay, you will need:
- A valid Bell Mobility phone number
Fill out the registration form while paying special attention to the Service Limitations and emergency address information. Your registration confirmation will be sent to the email address provided on the registration form. Please save a copy of this email as it contains your Mobility IP Relay access number and other important information.
Register for IP Relay - MobilityTip: "call me" cards provide simple instructions on how to reach you through the Bell IP Relay service. Download and print your own cards to hand out to friends, family and those you do business with.
Download Bell IP Relay cards (PDF, 533KB)Need more info? Speak with one of our experts.
8:30 a.m. to 5 p.m. (eastern)
P.O. Box 8787
Downtown Station
Montreal, Quebec
H3C 4R5