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Trade-in program
Find out how much your device is worth
The value displayed does not reflect special offers shown above. The trade-in amount will depend on the condition of your device, including whether:
- the device powers on
- the keypad and/or touchscreen are functional
- the screen and/or body are cracked
- there are signs of liquid damage
- the battery and battery cover are included
Prepare your phone for trade‑in
- Back up any personal data that you want to keep, such as contacts, emails, documents, pictures, videos and music. The phone cannot be returned to you after trade-in.
- If applicable, remove any memory cards.
- Ensure the battery is charged so that we can evaluate the phone’s trade-in value.
- Turn off the “Find my iPhone” feature, or remove your Google account for Android phones. Learn how.
- For business/corporate phones: identify and disable the Mobile Device Management (MDM) lock on your phone. Learn how.
- Reset your phone to the original factory settings. Learn how.
Disabling Find my iPhone/iPad in iOS7
We cannot accept any iOS 7 devices for trade-in that have Find my iPhone or Find my iPad enabled, as these features lock your Apple device to your iCloud account.
To disable Find My iPhone/iPad:
- Ensure your device is turned on, with an active Wi-Fi or cellular connection.
- Touch Settings.
- Scroll to and touch iCloud.
- Touch the Find My iPhone (or Find my iPad) slider to turn it off.
- Enter your Apple ID password and then touch Turn Off.
Trade in your device in store or online
In store: bring your old phone, tablet or watch to a participating Bell store, where we'll assess it and give you its trade-in value towards your next device or accessories.
Online: access our online trade-in portal to get an estimated value of your old phone when you complete a new activation on bell.ca or upgrade in MyBell†. Send us your phone and a payment (in the form of a bill credit) for the trade-in value will be applied to your Bell Mobility account.
Shop for phones or log in to MyBell
† For new activations and upgrades completed in the last 30 days.
Special trade-in offers
