We’ve got you covered.
Certified quality inspection
All Certified Pre-owned devices undergo a thorough 10-point quality check before they end up in your hands.
Warranty and returns
All Certified Pre-owned devices come with a one-year Bell warranty. Plus, you have 15 days to exchange or return your device if you’re not completely satisfied.
Feels like new
Our Certified Pre-owned devices come packaged with a charging cable and a Bell SIM card.
Devices in different conditions, for different budgets.
These devices look and feel like new and have been minimally used.
These devices are gently used and may have faint scuffs or marks.
These devices have light wear and tear with a few small scratches, scuffs or faint discoloration.
All Bell Certified Pre-owned devices have passed our certified quality inspection:
Got questions? We can help.
Certified Pre-owned phones are previously owned devices that are in full working order. Each phone undergoes a thorough 10-point quality check by a qualified technician. Phones come in the following conditions:
Like-new: These devices look and feel like new and have been minimally used.
Very Good: These devices are gently used and may have faint scuffs or marks.
Good: These devices have light wear and tear with a few small scratches, scuffs or faint discoloration. They are fully functional.
Plus, all Certified Pre-owned phones are backed by a one-year warranty from Bell.
Just like our brand-new devices, your Certified Pre-owned device is backed by our 15 day guarantee. If you're not 100% happy with your phone, you can exchange it or return it for a full refund. Learn more
Yes, all Certified Pre-owned phones come with a 1one-year limited warranty from Bell. This warranty covers manufacturer’s defects for one year. The warranty does not cover physical, liquid damage or the charging cable. Learn more about our warranty on Certified Pre-owned devices.
For added protection, you can also add a Smart/Phone Care plan to your Certified Pre-owned phone at time of purchase, which covers loss, theft, physical damage or defects outside the warranty. Learn more.
To make a warranty claim on your Bell Certified Pre-owned phone, contact us at 1 800 667-0123. Note: Repair service for Certified Pre-owned phones is not available in our Bell stores.
All Certified Pre-owned phones come with a charging cable and a Bell SIM card.