Mobility

Voice and Video over LTE

What is Voice and Video over LTE?

Voice and Video over LTE is the next generation of voice and video calling. Before the launch of Voice and Video over LTE, voice calls were made over the Bell HSPA network. When you used data during a call, data would operate on HSPA speeds.

Now, with Voice and Video over LTE technology, you can:

  • Make a voice call and stay on LTE data speeds while you multi-task
  • Make and receive voice and video calls with improved voice quality
  • Switch between voice and video during calls
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What you’ll need

To take advantage of Voice and Video over LTE on the Bell network, you will need:

  • One of the following compatible smartphones:
    • Samsung Galaxy S6 and all newer models
    • Samsung X Cover 4
    • Samsung Galaxy Note8
    • Samsung Galaxy A5 (2017)
    • Samsung Galaxy A8
    • Samsung Galaxy J3 Prime (2017)
    • Blackberry KeyOne
    • Blackberry KEY2
    • BlackBerry Motion
    • LG G5, G7 ThinQ and all newer models
    • LG Stylo 3 Plus, X Power 2, X Power 3, Q Stylo+, Q6, V30
    • Sony Xperia X Performance
    • Sony Xperia XZ1, XZ2
    • Sonim XP8
    • Google Pixel 2, Pixel 2 XL
    • Apple iPhone 6 and all newer models (including SE) with iOS 10 and above
      (Note: iPhone devices only support Voice over LTE)
    • Huawei P20 Pro
    • Moto E5 Play
    • Moto G6 Play
    • Moto Z3 Play
  • An eligible rate plan with data and an LTE SIM card
  • Voice and Video over LTE network coverage

Voice and Video over LTE is activated automatically; you don’t need to change your phone settings. To see if Voice and Video over LTE is working, just look for the “LTE” icon on the status bar during a voice or a video call.

Coverage area

Voice and Video over LTE is available in select areas of Ontario, Québec, Atlantic Canada, Manitoba, British Columbia, the Northwest Territories and the Yukon. It will expand to other regions in the near future.

See the coverage maps and learn more

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Voice and data usage

Voice calls over LTE: voice minutes are charged the same way as before; that is, they are deducted from the minutes available in your rate plan. Additional long distance charges may apply.

Video calls over LTE: video calls use data and voice minutes. Data is charged at standard data rates; that is, data is deducted from the usage available in your rate plan or add-on, or charged at pay-per-use rates as applicable. Voice minutes used in video calls are deducted from the minutes available in your rate plan.

Have questions?

Visit our Support page to learn more about Voice and Video over LTE.

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