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Mobility

Travel

Roam Better TM

Roam and get the data you need, plus unlimited talk and text in the U.S and in over 200 international destinations.

Stay connected when you travel with Roam Better, a feature you add with a one-time opt-in. By adding it to your account, you will save when roaming in the U.S. and internationally.

Choose between our two different options: select Roam Better - with home data* to use the data from your account when travelling, or select Roam Better - with 500 MB to get 500 MB/day of data that doesn't come out of the data from your current plan.

Roam Better

Use the data from your account while you travel, and get unlimited talk and text, for just $12/day in the U.S.
and $15/day in over 200 international destinations.

The U.S. – Unlimited Talk & Text + use the data from your account

Included destinations:

The U.S., Puerto Rico and the U.S. Virgin Islands

This feature includes:

Access to the data from your account while travelling at maximum download speeds for up to 5 GB of data usage per day. Beyond 5 GB, speeds are up to 512 Kbps for the rest of the day, suitable for light web browsing, email and messaging. Data speeds reset at 12:00 a.m. (ET) daily.

  • Unlimited outgoing calling within the U.S. (including Puerto Rico and the U.S. Virgin Islands) and back to Canada
  • Unlimited incoming calls
  • Unlimited outgoing and incoming text messages
Important: effective March 9, 2023, the rate for Roam Better - with home data will increase from $12/day to $13/day when roaming in the U.S.
$12.00/day*

* Valid each day until 11:59 p.m. ET no matter where you're roaming

International – Unlimited Talk & Text + use the data from your account

Included destinations:

Europe, the Caribbean, Bahamas, Bermuda, Mexico, Central and South America, Asia, Oceania, Africa and the Middle East – See the complete list of international destinations

This feature includes:

Access to the data from your account while travelling at maximum download speeds for up to 5 GB of data usage per day. Beyond 5 GB, speeds are up to 512 Kbps for the rest of the day, suitable for light web browsing, email and messaging. Data speeds reset at 12:00 a.m. (ET) daily.

  • Unlimited outgoing calling within your roaming destination and back to Canada
  • Unlimited incoming calls
  • Unlimited outgoing and incoming text messages
Important: effective March 9, 2023, the rate for Roam Better - with home data will increase from $15/day to $16/day when roaming internationally.
$15.00/day*

* Valid each day until 11:59 p.m. ET no matter where you're roaming

Get an additional 500 MB of data per day, plus unlimited talk and text, for $12/day in the U.S.
and $15/day in over 200 international destinations.

The U.S. – Unlimited Talk & Text + 500 MB of data per day

Included destinations:

The U.S., Puerto Rico and the U.S. Virgin Islands

This feature includes:

  • An additional 500 MB of data per day that doesn’t come out of the data included in your plan
  • Unlimited outgoing calls within the U.S. (including Puerto Rico and the U.S. Virgin Islands) and back to Canada
  • Unlimited incoming calls
  • Unlimited outgoing and incoming text messages
Important: effective March 9, 2023, the rate for Roam Better - with 500 MB will increase from $12/day to $13/day when roaming in the U.S.
$12.00/day*

* Valid each day until 11:59 p.m. ET no matter where you're roaming

International – Unlimited Talk & Text + 500 MB of data per day

Included destinations:

Europe, the Caribbean, Bahamas, Bermuda, Mexico, Central and South America, Asia, Oceania, South Africa and the Middle East – See the complete list of international destinations

This feature includes:

  • An additional 500 MB of data per day that doesn’t come out of the data included in your plan
  • Unlimited outgoing calling within your roaming destination and back to Canada
  • Unlimited incoming calls
  • Unlimited outgoing and incoming text messages
Important: effective March 9, 2023, the rate for Roam Better - with 500 MB will increase from $15/day to $16/day when roaming internationally.
$15.00/day*

* Valid each day until 11:59 p.m. ET no matter where you're roaming

FAQ

General FAQs

Roam Better - with home data and Roam Better - with 500 MB are available to customers on most monthly plans. Roam Better - with home data and Roam Better - with 500 MB are not available on prepaid plans, corporate accounts and plans that include roaming services.

Once you use up your 500 MB of daily roaming data, you will automatically receive a notification that includes the option to purchase another 500 MB of daily roaming data for $6 in the U.S. (including Puerto Rico and the U.S. Virgin Islands) or for $8 in international Roam Better destinations. All additional data expires at 11:59:59 p.m. Eastern Time on the day the data was purchased. Your daily data allowance will refresh with a new allotment of 500 MB at 12 a.m. ET the following day.

Roam Better - with home data and Roam Better - with 500 MB have you covered in over 200 destinations, including the U.S. (including Puerto Rico and the U.S. Virgin Islands) and international destinations across Europe, the Caribbean, Bahamas, Bermuda, Mexico, Central and South America, Asia, Africa, Oceania and the Middle East. See the list of destinations . Once you enroll in Roam Better - with home data or Roam Better - with 500 MB, your add-on is automatically updated to include all additional Roam Better destinations. If your travel destination is not covered by Roam Better, you can purchase a Travel Pass.

Roam Better - with home data and Roam Better - with 500 MB do not cover roaming charges on cruise ships and in-flight services.

If you are on the Unlimited Canada & U.S. plan, and you currently subscribe to Roam Better - with home data or Roam Better - with 500 MB:

  • If you are roaming in the U.S., you will not be charged the daily fee (Roam Better - with home data: $12/day, or Roam Better - with 500 MB: $12/day), as your rate plan covers U.S. roaming.
  • If you are roaming in a Roam Better international destination, you will be covered by Roam Better - with home data or Roam Better - with 500 MB, which give you unlimited calls and text messages within your roaming destination and back to Canada, plus data usage depending on the option you selected (Roam Better - with home data: $15/day, or Roam Better - with 500 MB: $15/day).

Important: effective March 9, 2023, the rate for Roam Better - with home data and Roam Better - with 500 MB will increase from $12/day to $13/day when roaming in the U.S. and $15/day to $16/day when roaming internationally.

You should not purchase a Travel Pass for a Roam Better destination if you have Roam Better - with home data or Roam Better - with 500 MB on your account.

If you have a Travel Pass and Roam Better - with home data active on your line while in a Roam Better destination, you will not have access to your Travel Pass allowance and Roam Better - with home data will apply to your roaming usage and charges.

If you have a Travel Pass and Roam Better - with 500 MB active on your line while in a Roam Better destination, you will not have access to your Travel Pass allowance and Roam Better - with 500 MB will apply to your roaming usage and charges.

To switch to Roam Better - with home data, text ROAM to 8000. You will receive a text message to remove the current option from your account. Reply Y to confirm the removal. You will then receive a text message to add the new option. Simply reply ADD to confirm the addition.

You can also log in to MyBell to make the switch. In MyBell, navigate to Buy travel add-ons and enter your travel destination. If the destination is covered by Roam Better, you will see both Roam Better options, with your current option pre-selected. To switch, simply select the other Roam Better option and submit the order.

Keep in mind that Roam Better - with home data and Roam Better - with 500 MB only take effect once you've enrolled; therefore, we recommend switching prior to travelling.

Yes, you'll only be charged for a maximum of 20 days per line in the U.S. (including Puerto Rico and the U.S. Virgin Islands) and in other international destinations within the same billing period.

If you have Roam Better - with home data, you can continue enjoying unlimited talk and text and continue to use the data from your account at no additional cost for the rest of your billing period. You'll only be charged if you exceed the data included in your rate plan.

If you have Roam Better - with 500 MB, you can continue enjoying unlimited talk and text and 500 MB of daily data at no additional cost for the rest of your billing period. You'll only be charged if you choose to purchase additional data above the 500 MB per day.

You will only be charged the Roam Better - with home data or Roam Better - with 500 MB daily fee when you make or answer a call, send a text message, or when data is sent or received while in your Roam Better destination. For any days that you do not use voice, text or data in a Roam Better destination, you will not be charged the Roam Better - with home data or Roam Better - with 500 MB daily fee. If you are enrolled but do not want to be charged when arriving at your Roam Better destination, make sure that data roaming is turned off on your device, don't make or answer any calls, and don't send any text messages.

Yes. You can make unlimited voice calls and send unlimited text messages within your roaming destination and back to Canada without having to worry about additional charges. Additional charges are only applicable when you make calls to phone numbers outside of your roaming destination (other than Canada). Calls back to Canada are not subject to additional charges. You can also receive unlimited incoming calls and incoming text messages from anywhere. Roaming in international destinations (outside the U.S., Puerto Rico and U.S. Virgin Islands) also includes unlimited outgoing international text messaging.

Refer to the following table for additional charges for outgoing calls and text messages to destinations outside of the roaming destination and Canada.

Roam Better Destinations Calls to destinations outside of roaming destination (other than Canada) Text messages to destinations outside of roaming destination (other than Canada)
The U.S., Puerto Rico and the U.S. Virgin Islands
$0.95/minute
Included
International destinations
$1.45/minute
Included

Yes, calls to toll-free numbers are included while travelling in the U.S. and internationally.

Yes, you can add Roam Better - with home data by texting ROAM to 8000, or you can add Roam Better - with 500 MB by texting ROAM500 to 7626 (ROAM). Keep in mind that Roam Better - with home data and Roam Better - with 500 MB will only take effect once you've enrolled; therefore, we recommend enrolling prior to travelling.

No. Roam Better - with home data and Roam Better - with 500 MB are for when you are roaming in a Roam Better destination. When back in Canada, you will revert to your rate plan.

Once you've enrolled in Roam Better - with home data or Roam Better - with 500 MB, you will be covered for all future trips and will only be charged on days when you use your phone in a Roam Better destination. You will not be charged when you are not roaming. If you'd like to unsubscribe, please contact us.

No. Each member of your Share group needs to enroll separately by texting ROAM to 8000 for Roam Better - with home data, or by texting ROAM500 to 7626 (ROAM) for Roam Better - with 500 MB.

Roam Better – with home data FAQs

To get Roam Better - with home data, simply text ROAM to 8000 or log in to MyBell. Once you enroll, you will automatically enjoy affordable daily rates for each day you call, text or use data with your phone when roaming in any of the Roam Better destinations.

Your allowance begins upon your first data use in your Roam Better destination and expires at 11:59:59 p.m. Eastern Time on that same day, regardless of the time zone where you are roaming. Data speeds reset at 12:00 a.m. (ET) daily with a new allotment of 5 GB of data at maximum download speeds.

Yes, if you use up your daily 5 GB of data at maximum speeds, you can continue to use data at reduced speeds of up to 512 Kbps† for the remainder of the day as long as you have not exceeded the data included in your rate plan. Data speeds reset at 12:00 a.m. (ET) daily with a new allotment of 5 GB of data at maximum download speeds.

Once you use up your daily 5 GB of data at maximum download speeds, you will automatically receive a notification that includes the option to purchase an additional 1 GB of maximum-speed data for $6.00 in the U.S. (including Puerto Rico and the U.S. Virgin Islands) or for $8.00 in international Roam Better destinations. All additional maximum-speed data expires at 11:59:59 p.m. Eastern Time on the day the data was purchased. Data speeds reset at 12:00 a.m. (ET) daily with a new allotment of 5 GB of data at maximum download speeds.

Text message (SMS) notifications are part of the Roam Better - with home data service. If you prefer not to receive SMS notifications, please consider a different roaming option through bell.ca/travel.

Once you have used your daily 5 GB of data at maximum speeds, you should still be able to access email, light web browsing and messaging. Applications that require higher data speeds (such as video streaming) may be affected by the data speed reduction.

If you have Roam Better - with home data and an Unlimited Data plan, your data usage in Roam Better destinations does not count towards your maximum speed allotment within Canada, or within Canada and the U.S. if you have a Canada/U.S. Unlimited Data plan. Data speeds will still be reduced after 5 GB per day while roaming in Roam Better destinations, except in the case of the U.S. if you have a Canada/U.S. Unlimited Data plan.

Roam Better - 500 MB FAQs

To get Roam Better - with 500 MB, simply text ROAM500 to 7626 (ROAM) or log in to MyBell. Once you enroll, you will automatically enjoy affordable daily rates for each day you call, text or use data with your phone when roaming in any of the Roam Better destinations.

Your allowance begins upon your first data use in your Roam Better destination and expires at 11:59:59 p.m. Eastern Time on that same day, regardless of the time zone where you’re roaming. Your daily data allowance will refresh with a new allotment of 500 MB at 12 a.m. ET the following day.

Once you use up your 500 MB of daily roaming data, you will automatically receive a notification that includes the option to purchase another 500 MB of daily roaming data for $6 in the U.S. (including Puerto Rico and the U.S. Virgin Islands) or for $8 in international Roam Better destinations. All additional data expires at 11:59:59 p.m. Eastern Time on the day the data was purchased. Your daily data allowance will refresh with a new allotment of 500 MB at 12 a.m. ET the following day.

Yes, you will still be able to make and receive unlimited calls and text messages within your Roam Better destination and back to Canada.

Text message (SMS) notifications are part of the Roam Better - with 500 MB service. If you prefer not to receive SMS notifications, please consider a different roaming option through bell.ca/travel.

Not enrolled yet?
Text ROAM to 8000

To get Roam Better - with home data, simply text ROAM to 8000.

Once you enroll, you will automatically enjoy affordable daily rates for each day you call, text or use data with your phone when roaming in any of the Roam Better destinations.

Not enrolled yet?
Text ROAM500 to 7626 (ROAM)

To get Roam Better - with 500 MB, simply text ROAM500 to 7626 (ROAM).

Once you enroll, you will automatically enjoy affordable daily rates for each day you call, text or use data with your phone when roaming in any of the Roam Better destinations.

Travel Phones

Travel Passes for destinations not covered by Roam Better

Roam Better is available to customers on most monthly plans and Small Business plans. If Roam Better is not available for your travel destination, you can purchase one of our affordable Travel Passes.

Internet traffic management practices (ITMP) for Bell Mobility. Speed and signal strength may vary due to traffic, topography, environmental conditions and other factors, like Bell’s management of network resources, using methods which include Internet traffic management practices. See bell.ca/ITMP.

  • * The Roam Better - with home data feature includes maximum download speeds for up to 5 GB of data usage per day. Beyond 5 GB, speeds are up to 512 Kbps for the rest of the day, suitable for light web browsing, email and messaging. Data speeds reset at 12:00 a.m. (ET) daily.
  • Taxes extra.
  • Roam Better is available to customers on most monthly plans, within the coverage areas of certain Bell roaming partners in the U.S. and international destinations.
  • Roam Better is not available on prepaid plans, corporate accounts and plans that include roaming services.
  • You should not purchase a Travel Pass for a Roam Better destination if you have Roam Better. If you have a Travel Pass and Roam Better active on your line while in a Roam Better destination, you will not have access to your Travel Pass allowance and Roam Better will apply to your roaming usage and charges.
  • Roam Better may be incompatible with other roaming features on your line that require removal before you can add Roam Better.
  • Roam Better is a pay-per-use feature subject to change without notice, including coverage, rates and usage allowances.
  • You will only be charged for a maximum of 20 days per line in the U.S. (including Puerto Rico and the U.S. Virgin Islands) and a maximum of 20 days per line in other international destinations within the same billing period. Additional charges for data top-ups still apply.
  • Premium texts and Text to Landline messages are not included and are subject to additional charges.
  • Roam Better is not to be used for roaming permanently or semi-permanently within any Roam Better destination(s).
  • Certain types of usage will not result in the daily charge, including: making a call to Bell customer service, receiving texts, or using non-chargeable data.

(†)Speed and signal strength may vary due to roaming partner’s network technology, traffic, topography, environmental conditions and other factors.