The Device Return Option.
What you’ll love:
- Choose between lower monthly costs or lower upfront costs with the Device Return Option.
- The choice is yours: at the end of the 2-year term, you have the option to return your smartphone in good working condition, upgrade if you wish, or keep it and pay back the Device Return Option deferral amount.
- Get the most out of your new smartphone on .1
See how the Device Return Option works with Bell SmartPay:
iPhone XS Max (64 GB)
See how the Device Return Option works with a subsidized phone price:
Samsung Galaxy Note10+
Frequently asked questions
-
Can I return my smartphone before my 2-year term is up?
After 12 months, you can return your smartphone and either leave the program or upgrade early to a new phone. You will need to pay back the Device Return Option deferral amount (plus financed taxes on this amount) at the time of purchase, as well as your outstanding device balance, plus applicable taxes.
-
Are all smartphones eligible for the Device Return Option?
Many of the latest smartphones are eligible for this program.
-
How do taxes work?
- When purchased with Bell SmartPay:
Taxes on the financed amount (before deferred amount) are payable with your monthly device payments. - When purchased with a subsidized plan:
Applicable taxes are due up front based on the value of the smartphone after the initial discount and the Device Return Option amount is applied.
- When purchased with Bell SmartPay:
-
What does “good working condition” mean?
The phone must be able to turn on and meet the following criteria:- The phone must navigate properly to its home screen.
- The keyboard and/or touchscreen must be responsive and function properly.
- The display and body of the phone must be free of any visible chips, cracks, missing parts, dead pixels or dark spots.
- The battery and battery cover must be included.
- For an Apple iPhone, the “Find My iPhone Activation Lock” function must be turned off and no longer linked to your Apple ID (iCloud account).
- For an Android smartphone, “Activation Lock Protection” (also known as “Device Protection”) must be turned off.
-
If I have Smart/Phone Care, what are the “good working condition” requirements?
The phone must be able to turn on and meet the following criteria:- The phone must navigate properly to its home screen.
- For an Apple iPhone, the “Find My iPhone Activation Lock” function must be turned off and no longer linked to your Apple ID (iCloud account).
- For an Android smartphone, “Activation Lock Protection” (also known as “Device Protection”) must be turned off.