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The Device Return Option.

What you’ll love:
  • Choose between lower monthly costs or lower upfront costs with the Device Return Option.
  • The choice is yours: at the end of the 2-year term, you have the option to return your smartphone in good working condition, upgrade if you wish, or keep it and pay back the Device Return Option deferral amount.
  • Get the most out of your new smartphone on .1

How it works

You can now pay lower monthly payments for your smartphone when activating Bell SmartPay on an eligible 2-year plan. Or, you can pay less at the time of purchase for your smartphone when activating on a subsidized Premium, Premium Plus or Premium Ultra plan on a 2-year term. At the end of the 2-year term, you have the option to return your phone in good working condition, or keep it and pay back the Device Return Option deferral amount.

See how the Device Return Option works with Bell SmartPay:

iPhone XS Max (64 GB)

See how the Device Return Option works with a subsidized phone price:

Samsung Galaxy Note10+

Payback options

At the end of the 2-year term, you can keep your smartphone by paying back the Device Return Option amount you saved. Or, you can return your smartphone in good working condition at a Bell store, where you can also upgrade to one of the latest smartphones.

View all devices

Smart/Phone Care plan

Add a Smart/Phone Care plan when you purchase your new phone with the Device Return Option – you’ll get extra peace of mind in the event the phone gets damaged prior to the time of device return.

Where to buy

Interested in activating a smartphone with the Device Return Option?

Visit a Bell store

Frequently asked questions

  1. Can I return my smartphone before my 2-year term is up?
     After 12 months, you can return your smartphone and either leave the program or upgrade early to a new phone. You will need to pay back the Device Return Option deferral amount (plus financed taxes on this amount) at the time of purchase, as well as your outstanding device balance, plus applicable taxes.

  2. Are all smartphones eligible for the Device Return Option?
     Many of the latest smartphones are eligible for this program.

  3. How do taxes work?
    • When purchased with Bell SmartPay:
       Taxes on the financed amount (before deferred amount) are payable with your monthly device payments.
    • When purchased with a subsidized plan:
       Applicable taxes are due up front based on the value of the smartphone after the initial discount and the Device Return Option amount is applied.

  4. What does “good working condition” mean?
     The phone must be able to turn on and meet the following criteria:
    • The phone must navigate properly to its home screen.
    • The keyboard and/or touchscreen must be responsive and function properly.
    • The display and body of the phone must be free of any visible chips, cracks, missing parts, dead pixels or dark spots.
    • The battery and battery cover must be included.
    • For an Apple iPhone, the “Find My iPhone Activation Lock” function must be turned off and no longer linked to your Apple ID (iCloud account).
    • For an Android smartphone, “Activation Lock Protection” (also known as “Device Protection”) must be turned off.
    If your smartphone does not meet the criteria, you will need to pay back the Device Return Option amount (plus the financed taxes on this amount).

  5. If I have Smart/Phone Care, what are the “good working condition” requirements?
     The phone must be able to turn on and meet the following criteria:
    • The phone must navigate properly to its home screen.
    • For an Apple iPhone, the “Find My iPhone Activation Lock” function must be turned off and no longer linked to your Apple ID (iCloud account).
    • For an Android smartphone, “Activation Lock Protection” (also known as “Device Protection”) must be turned off.
    You must have Smart/Phone Care on your account at the time of device return. Not available in Manitoba and Saskatchewan.
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