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Flex Option

How it works

Get the new phone you want with payments that fit your budget. Flex Option lets you choose what's best for you, making phone ownership easy and affordable.

Step 1:

Pick a Flex Option eligible smartphone and activate it on a
2-year plan with Bell SmartPay™.

Step 2:

Enjoy low monthly payments for 24 months by deferring part of the phone’s price.

Step 3:

At the end of your agreement, pay the Deferred Amount in 12 interest-free installments or a lump sum, or you can return your phone in good working condition.

Enjoy lower monthly payments with Flex Option

New phone with Flex Option New phone with Fixed Option

New phone with Flex Option

New phone with Fixed Option

Our device full price
(0% APR)
1,164 dollars.
1,164 dollars.
Taxes
(example: 13% HST in Ontario)
151 dollars and 32 cents.
151 dollars and 32 cents.
Total device price and taxes
1,315 dollars and 32 cents.
1,315 dollars and 32 cents.
Deferred Amount
420 dollars.
0 dollars.
Total financed amount
(2-year agreement, 0% APR)
895 dollars and 32 cents.
1,315 dollars and 32 cents.
Monthly device payment for 24 months
37 dollars and 31 cents per month.
54 dollars and 81 cents per month.
Monthly device payment for months 25-36
(if you keep your phone with Flex Option, or pay the Deferred Amount in a lump sum)
35 dollars per month.
Smartphone with a cracked screen.

Smart/Phone Care plan

Add a Smart/Phone Care plan when you purchase your new phone with the new Flex Option. Get additional coverage and peace of mind, knowing that you don’t have to pay the full replacement value of your phone.

More about Smart/Phone Care

Frequently asked questions

Many of the latest smartphones are eligible for Flex Option. All eligible devices are labelled with “Flex Option” on our devices page.

Yes, you can upgrade after 3 months into your Service Agreement. You will need to pay your outstanding device balance (including applicable taxes) under your Bell Mobility Service Agreement. You will have 30 days after the upgrade to return your device in “good working condition”. If you choose to keep your device, you will have to pay the Deferred Amount within 30 days after the upgrade.

If you cancel your Service Agreement before 3 months have passed, you must pay back the Deferred Amount and keep your device.

If you cancel your Service Agreement after 3 months have passed, you have 30 days from date of cancellation to return your device in “good working condition”. If you choose to keep your device, you will have to pay the Deferred Amount. This amount will be reduced when required by the Wireless Code.

You can return your phone at any Bell store or online within 30 days after your commitment period has ended.

A device must meet the following requirements to be considered in “good working condition” and be eligible for return:

  1. The device powers on, charges and navigates properly to the home screen.
  2. The keyboard and/or touchscreen is responsive and functions properly.
  3. The device is free from apparent physical damage (e.g., bending, cracks, punctures to any part of the device, including the screen, keyboard or the camera lens).
  4. There are no missing components (e.g., buttons, keys, SIM/media tray, battery, battery cover).
  5. All activation/security locks for the device are turned off and no longer linked to your associated cloud account, such as “iCloud Find my iPhone Activation Lock” (for Apple devices) and “Activation Lock Protection” (for Android devices).
  6. Any PIN/password, facial recognition or fingerprint lock has been removed.

A Smart/Phone Care (SPC) plan gives you peace of mind if your device is accidentally damaged, and ensures device return eligibility at the end of your Service Agreement.

In addition, SPC offers protection throughout your Service Agreement from damage, loss, and malfunctions beyond the manufacturer’s warranty (up to 2 replacements).

Learn more about SPC

You must have SPC at the time of return to be exempt from certain conditions as outlined in the “good working condition” requirements table below. SPC customers in Québec, Manitoba and Saskatchewan are not eligible for exemption and must meet all of the “good working condition” requirements as customers without SPC.

Good working condition requirements when returning your device With SPC Without SPC
The device powers on, charges and navigates properly to the home screen.
Not Required
Required
The keyboard and/or touchscreen is responsive and functions properly.
Not Required
Required
The device is free from apparent physical damage (e.g., bending, cracks, punctures to any part of the device, including the screen, keyboard or the camera lens).
Not Required
Required
There are no missing components (e.g., buttons, keys, SIM/media tray, battery, battery cover).
Not Required
Required
All activation/security locks for the device are turned off and no longer linked to your associated cloud account, such as “iCloud Find my iPhone Activation Lock” (for Apple devices) and “Activation Lock Protection” (for Android devices).
Required
Required
Any PIN/password, facial recognition or fingerprint lock has been removed.
Required
Required

You will need to pay back the Deferred Amount and keep the device.

Another option is to pay back the Deferred Amount and trade in your device to receive an in-store or bill credit based on its condition. This credit can be used towards the purchase of a new device (to lower the upfront cost or lower your monthly device payments) or towards the purchase of accessories.